Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...NWNG Job ID: 0493 Title: Senior Change Manager Duration: 12 months Location: Portland, OR Description Lead change management efforts on large, complex, strategic change management efforts Partner with PMs and business...
1099-Subcontractor Carpet Installation Crew Join Our Growing Network of Professional Flooring Installers We are seeking experienced and reliable Subcontractor Carpet Installation Crews who take pride in their workmanship and enjoy the independence of running their...
...Description Join Our Team as a BCBA at Behavioral Health Works!50% Remote | 25 Billable Hours Weekly | Sign-on Bonus! Ready to make a... ...a related field BCBA certification (or qualifying licensed healthcare professional) Strong leadership, communication, and...
...Job Title: Electronic Worker I (1st & 2nd Shift) Location: Indianapolis, IN Duration: Contract - up to 6 months, potential for full-time hire Pay Range: $28.05/hr base + 7.5% 2nd shift differential (W2) Shifts: 1st shift. Start between 5:00 a.m. and 7:00...
...Job Description Job Description Overview: Jackson Dawson is seeking a Fit Model to support our apparel product development and technical design teams. This role is essential in helping ensure proper garment fit, consistency, and overall quality through real-time...